Custom Wheels and Car Rims.com Return Policy

• If you need to return, exchange, or warranty an item please call 800-901-6601 and ask for the Return Merchandise Manager.

• The purchase price at time of sale is final.

• All cancellations prior to shipment are subject to a 10% (of total invoiced order) cancellation fee.

• It's the customer's responsibility to report any damages/shortages within 48 hours of receiving the product. No claims will be accepted after 48 hours.

• No returns will be accepted without authorization from Custom Wheels and Car Rims. Once authorization is approved, the customer will be issued a Return Merchandise Authorization number or RMA number. The Return Merchandise Authorization or RMA is valid for 30 days ONLY. After the 30 day time limit, the RMA remains invalid.

• The customer is liable for all shipping costs when returning or exchanging an item to Custom Wheels and Car Rims unless the product has been damaged during shipping. This policy also applies to warranty returns.

• Any shipment received in conditions other than brand new will be charged 50% restocking fee of the total amount.

• There are absolutely NO returns (once a tire is mounted) for customers who solely purchase wheels.

• On Refused Shipments Customer is responsible for shipping charges incurred to and from the customers delivery address, in addition a 10% restocking fee.

• Absolutely no refund or credit will be issued for defective or damaged merchandise until merchandise is returned and inspected to 1301 Burton, Fullerton, CA 92831. Customer is responsible for sending the merchandise back to the above address.

• Merchandise returned for refund will be charged a $60 handling fee and 10% restocking fee in addition all shipping charges incurred.

• We do not accept any new or used merchandise any later then 15 days after the Customer has received the merchandise.

Disclaimer

All Warranties on the products sold hereby are those made by the manufacturer. The seller (above named company) hereby expressly disclaims all warranties, either express or implied, including any implied warranty or merchantability or fitness for a purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products. Buyer shall not be entitled to recover from the seller any consequential damages for property , damage for loss of time, loss of profit or income, or any other incidental damages. Aftermarket Wheels being wider will transfer more Road vibration then OEM Wheels. Prior to sell of said merchandise the buyer has been forewarned and this is not a condition for return of merchandise.